Position: Administrative Assistant

DESCRIPTION

The Administrative Assistant reports to the President & CEO ans is responsible for the following main tasks:

General accounting (35%)

  • Validate and enter customer and supplier invoices in Sage accounting software;
  • Enter customer payments;
  • Send account statements at the end of each month;
  • Prepare and follow up on purchase orders for suppliers and receive purchases;
  • Issue checks to supplier and have them approved, signed and mailed;
  • Prepare monthly reports as required;
  • Prepare employee payroll on a weekly basis.

Sales and customer service (35%)

  • Answer phone calls and redirect them to the right people as required;
  • Greet customers, answer their questions and take orders;
  • Manage customer orders from our web platforms (company website and Amazon online store);
  • Arrange the preparation and pickup of orders with our carriers of choice;
  • Handle customer complaints, such as products damaged during shipping;
  • Ensure that the customer experience before, during and after the sale meets the company's standards and values.

Administrative support (30%)

  • Collaborate with internal team members to support company needs and activities and ensure the appropriate follow-up;
  • Participate in team meetings as well as those with the immediate supervisor and ensure the appropriate follow-up;
  • Support the President in developing or updating the company's communication tools (working in Power Point, Word, Excel, etc.);
  • Maintain the filing of administrative documents;
  • Open and close employee administrative files;
  • Manage and maintain a sufficient inventory of office supplies (e.g. stationery, coffee, etc.);
  • Perform all other tasks assigned by the immediate superior, in line with the company's mission, visions and values.

SKILLS & ABILITIES

Required skills

  • Customer service-oriented approach;
  • Thoroughness and concern producing quality work;
  • Able to manage time and priorities effectively;
  • Able to work autonomously and follow-up on results;
  • Able to analyze and synthesize;
  • Integrity, discretion and respect for confidentiality;
  • Enthusiastic, open-minded and creative;
  • Able to work harmoniously in a multidisciplinary team;
  • Curious, innovative and solutions-oriented;
  • Able to work in a constantly changing environment.

Required qualifications

  • Vocational diploma or diploma of collegial studies (DEP or DEC) in office automation or accounting;
  • Minimum 3 years of relevant experience in a similar position;
  • Mastery of the MS Office suite;
  • Knowledge of Sage software;
  • Fluency in French, spoken and written (5/5);
  • Knowledge of English, spoken and written (3/5).

CONDITIONS

  • Competitive salary based on experience;
  • Permanent position, days, 37.5 hours/week;
  • Dynamic work environment with a family culture;
  • Rapidly growing company.

Think you're the right person for the job or want to know more? Contact Marc-André Monette at 1-877-820-2746 ext. 111 or marc-andre.monette@briorh.com